When you engage with velarixdova's financial goal setting platform, we collect information that helps us provide personalised financial guidance and maintain your account security. This happens through several channels during your journey with us.

Your financial information includes income details, expenses, existing debts, savings goals, and investment preferences. We also gather demographic information such as age, occupation, and family status to better understand your financial situation and provide relevant guidance.

• Account registration details and contact information
• Financial data including income, expenses, and goal preferences
• Device information and IP addresses for security purposes
• Website usage patterns and interaction data
• Communication records when you contact our support team
• Survey responses and feedback you voluntarily provide

We use cookies and similar technologies to track your website interactions, which helps us improve your user experience and understand how our platform performs.

Your personal and financial information serves specific purposes in delivering our financial goal setting services. We don't use your data for purposes beyond what's necessary to provide excellent service and maintain platform security.

We analyse your financial information to create personalised recommendations and track your progress toward financial goals. This analysis happens within our secure systems and helps us provide relevant insights about budgeting, saving strategies, and investment opportunities suitable for your situation.

velarixdova takes a conservative approach to sharing your personal information. We don't sell your data to third parties, and we only share information when it's necessary for service delivery or required by law.

Our trusted service providers help us deliver certain aspects of our platform. These include cloud hosting services, email delivery systems, and analytics tools. All third-party providers are carefully vetted and bound by strict confidentiality agreements.

We never share your specific financial details with marketing companies or data brokers. Any analytics or usage data we share is aggregated and anonymised to protect individual privacy while helping us improve our services.

Under Australian privacy legislation, you have significant control over your personal information. We've made it straightforward to exercise these rights through your account settings or by contacting our privacy team directly.

To exercise any of these rights, simply email us at info@velarixdova.com with your request and account details. We'll verify your identity and process your request as quickly as possible while ensuring the security of your information.

Protecting your financial information is our highest priority. We employ multiple layers of security measures to safeguard your data against unauthorised access, theft, or misuse.

All data transmission between your device and our servers uses industry-standard SSL encryption. Your sensitive financial information is encrypted both in transit and at rest using advanced encryption algorithms that meet banking industry standards.

• 256-bit SSL encryption for all data transmission
• Advanced firewall protection and intrusion detection systems
• Regular security audits and penetration testing
• Multi-factor authentication options for account access
• Secure data centres with physical access controls
• Regular staff security training and background checks

We regularly review and update our security measures to address emerging threats and maintain the highest protection standards for your financial data. Our security team monitors systems continuously for suspicious activity.

We retain your personal information only for as long as necessary to provide our services and meet legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.

When you delete your account, we immediately remove access to your personal information and begin the deletion process. Some information may be retained in backup systems for up to 90 days before complete removal, and certain records may be kept longer to meet legal obligations.

We automatically review and delete outdated information according to our retention schedule. You can request earlier deletion of specific information types where legally permissible.

While velarixdova operates primarily within Australia, some of our service providers may process your information in other countries. We ensure appropriate safeguards are in place whenever your data crosses international borders.

Our cloud hosting infrastructure primarily operates within Australia and other countries with adequate privacy protections. When we do transfer data internationally, it's only to jurisdictions with comparable privacy laws or under contractual agreements that provide equivalent protection.

You have the right to request information about any international transfers of your personal data, including details about the safeguards we've implemented to protect your privacy rights.

We use cookies and similar technologies to improve your experience on our platform and understand how you interact with our services. You have control over most of these technologies through your browser settings.

Essential cookies are necessary for basic website functionality and account security. These cookies enable features like secure login and form submission and cannot be disabled without affecting platform functionality.

• Essential cookies for login and security features
• Performance cookies to understand website usage patterns
• Functional cookies to remember your preferences and settings
• Analytics cookies to improve our services and user experience

You can configure your browser to block or delete cookies, though this may affect some website features. We also provide cookie preference settings in your account where you can control non-essential tracking.

We regularly review this privacy policy to ensure it remains current with our practices and applicable laws. When we make significant changes, we'll notify you through your registered email address and update the "Last Updated" date at the top of this policy.

Minor updates that don't affect your rights or how we handle your information may be made without direct notification. We recommend reviewing this policy periodically to stay informed about how we protect your privacy.

Previous versions of this privacy policy are available upon request if you need to reference earlier terms or understand how our practices have evolved.